WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

WhatsApp is rolling out new ad features including a subscription model that will allow channels to offer exclusive content ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

This powerful combination improves both customer service and lead generation ... Connecting the chatbot to WhatsApp via Chatbase’s integration tools 3. Configuring message handling and response ...

This development has ushered in a new era in customer service, combining artificial intelligence with human knowledge. The current WhatsApp chatbots signify a significant advancement in ...

From cost savings to higher customer satisfaction, the WhatsApp Business API ... With the right tools, you can provide the kind of service that meets your customers where they are, when they ...

In this crowded digital ecosystem, conversational AI delivered via platforms like WhatsApp is emerging as the preferred channel for customer service, dramatically changing how businesses interact ...

This was announced recently by Meta, the parent company of WhatsApp ... other message types, service conversations are user-initiated and allow businesses to respond to customer queries throughout ...

On the surface, it might seem like a simple translation tool, but there’s more to it ... interwoven between half a billion Indians through WhatsApp. I get alerts from my bank and Amazon as ...