Passengers say a new rule in the friendly skies has them stashing more than just their tray tables. Confused flyers are sounding off online after a traveler claimed flight attendants on a recent ...

Southwest Airlines used to be known for its customer service. In fact, like many people, I preferred to fly Southwest because ...

Marcial Martinez, 32, launched himself at the male officer, who easily towered over him, moments after boarding a Denver-bound Southwest Airlines flight at the Miami International Airport on Friday ...

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Southwest Airlines is facing backlash after introducing another new policy months after taking away open seating.

Southwest Airlines said it would refine its boarding and baggage policies after some early complaints from customers in the wake of sweeping changes in January.

Viral videos show terrified passengers on a Southwest Airlines Flight from Nashville with their hands up. One of the videos ...

Southwest Airlines got so much flack over its new assigned seating policy that a company executive put out a statement on the ...

Southwest Airlines begins service at McGhee Tyson Airport on March 5, ending a years-long wait for Knoxville travelers.

Southwest Airlines announced a series of fixes it plans to implement to streamline its new assigned seating process.

A Southwest Airlines flight traveling from Nashville to Fort Lauderdale was diverted on Friday night following serious security concerns.

A Southwest Airlines flight that was heading to Fort Lauderdale-Hollywood International Airport on Friday night was diverted to Georgia after a passenger misunderstanding, airline officials said.