Some compared Swiggy Instamart’s design to other e-commerce platforms, like Zepto, which reportedly gives customers the option to remove free items from their cart. “In Zepto, they add the free stuff to the cart but they have a ‘Remove’ button in case you don’t want it,” one user shared.

A Bengaluru-based product designer has slammed Swiggy Instamart for adding free tomatoes to his order, calling it a "dark pattern" from the quick commerce site.

A viral tweet criticising Swiggy Instamart for automatically adding free tomatoes to orders has sparked public debate.

He also posted a screenshot showing that 500 grams of tomatoes were automatically added to his order. “Very bad design in Swiggy Instamart, where an item is automatically added to my cart. I don’t want tomatoes but I cannot remove it from my cart.

A Bengaluru product designer, Ramanujan, criticizes Swiggy Instamart for automatically adding free tomatoes to his order, which he couldn't remove from his cart, labelling the whole process a 'dark pattern'.

The man complained about not being able to remove the free items from his Instamart order and criticised Swiggy.

A Bengaluru man's post sparked a debate online about consumer choice and "dark patterns" after he lashed out at Swiggy Instamart for not providing a removal option for freebies that come with an order.

A Bengaluru-based designer called out Swiggy Instamart for automatically adding free tomatoes to his order, without allowing the option to remove them.