An NYPD 911 operator was dispatching drugs to Rikers Island as she fielded emergency calls — conspiring with her ...

By guiding a 911 caller through CPR, operator Kayla Wettlaufer helped save a life by stabilizing a heart attack patient until EMS arrived.

The screams of a woman in labor, a father’s urgent voice and a calm dispatcher on the other end of the line marked a New Year’s Day emergency that ended ...

Calling emergency services isn’t one of those things most folks do regularly, and it’s not like it’s possible to just practice. However, it's still one of those skills that is still important to have ...

Critical Tech Solutions reports that Americans increasingly expect rapid 911 response times, with even 30 seconds feeling too long, impacting trust and safety perceptions.

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Have an emergency? Dial 911. What about before we had 911?

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

Juniata County Commissioners announced Tuesday that Juniata County 911 Services was awarded $203,446.61 in grant funds from the Pennsylvania Emergency Management Agency. Director of 911 Services Adam ...