By the time the clock strikes midnight on a single Tuesday, Chicago’s 911 dispatchers will have fielded nearly 10,000 calls for police, fire and ambulance services. Of those, some of them are ...

Chicago will begin a phased rollout of a new system for the city's 911 center on Tuesday, marking the start of a transition away from technology that has been used for the past 30 years.

The City of Chicago’s new, $75 million 911 dispatch system is still at a real-time pause and handling no actual calls as of Thursday, days after NBC 5 Investigates first reported the tech was ...