For most people who face trouble with their Apple products, getting help is fairly easy: Call Apple support, describe your issue, and get it fixed. However, that’s not necessarily an option for those ...

Apple has given the Apple Support website a nice overhaul this week. The new design is much more modern with large images, new icons, and easy access to some of the most common Apple Support issues.

Topher, an avid Mac user for the past 15 years, has been a contributing author to MacFixIt since the spring of 2008. One of his passions is troubleshooting Mac problems and making the best use of Macs ...

Apple is planning to eliminate social media support advisor roles across Twitter, YouTube, and the Apple Support Community website starting later this year, according to multiple sources familiar with ...

Need help with an iPhone, iPad, Apple Watch, Apple TV, Mac, or other Apple product but not sure how to get support? No problem. Apple can show you the right path with its dedicated support app and ...

Elyse Betters Picaro is the former Editor-in-Chief of Pocket-lint and the former Operations Manager for Valnet's Consumer Tech brands, including Pocket-lint, Android Police, and XDA. She is based in ...

Apple today added a new "Apple for Kids" portal to its support website, offering parents and guardians a one-stop hub for getting their children set up on Apple's devices, services, and platforms, and ...

iPhone users have been warned not to answer calls from Apple unless they have specifically requested one using the official Apple online support page. This comes off the back of a rash of spoofed ...

There has been a recent upswell in complaints from AirPods Pro owners that their earphones aren’t quite working as well as they did when they first got them. One such issue making waves on the Apple ...

Chris Welch is a former senior reviewer who worked at The Verge from 2011 until May 2025. His coverage areas included audio (Sonos, Apple, Bose, Sony, etc.), home theater, smartphones, photography, ...