If you’ve ever spent any amount of time working in a school or hospital, you have most likely encountered a fast-paced, ever changing, wonderfully challenging environment that requires you to ...

The Purdue University Police Department is offering free, virtual verbal de-escalation training in April. Verbal de-escalation is a two-hour PowerPoint presentation. The objective is to teach skills ...

If you're like me, you long for a conflict-free life. Unfortunately, disagreements pop up in all kinds of settings: with romantic partners, friends, relatives, children, strangers, coworkers, ...

There are several strategies you can use to prevent or gain control over anger, starting with recognizing triggers and avoiding escalation. Anger is a complex human emotion that most people experience ...

The Canton Police Department is providing de-escalation training to its officers over four weeks. The training, funded by the U.S. Department of Justice, focuses on using communication and ...