Ordering a burger used to just involve a quick chat with the cashier. Now, you’re probably just tapping a screen. In the last five years, self-service kiosks have quietly taken over fast-casual spots, ...

Consumers have become accustomed to self-service kiosk technology in a range of venues, from ATMs to movie theaters to restaurants. Many large quick-service and fast-casual chains, such as McDonald’s, ...

Starbucks is introducing self-service kiosks in Korea and Japan, marking the first time the brand has used machines to serve customers. Starbucks Korea announced Monday that it will begin installing ...