Consumer devices, such as entertainment systems and home security products, are gaining intelligence and becoming more PC-like. As this occurs, users want to connect them to home local area networks ...

“The intelligent routing system may include a server that monitors network connectivity of each employee (and his or her connected electronic devices). The server may analyze client requests to ...

The intelligent routing system of claim 6, wherein the call is from a telephone number associated with the user, and the electronic communication is at least one of an email or an electronic contact ...