Microsoft and Aspect Software are working on a unified communications-based contact center that integrates with Microsoft’s Office Communications Server 2007, potentially pushing the joint products ...

Owensboro-Daviess County 911 Director Paul Nave said Monday that businesses that rely on Microsoft Teams for communication are not having 911 calls go to the dispatch center. Rather, Nave said, the ...

Over the AI hype yet? Corporations everywhere definitely aren’t, particularly with the latest report that Microsoft saved a whopping half a billion dollars in the last year alone with the technology.

Microsoft is investigating a new Microsoft 365 outage that is affecting Teams customers and causing call failures. Since the incident started more than one hour ago, outage monitoring service ...