Speaking on the telephone is an essential skill in both everyday life and business. Even while technology has continued to develop, with voice over internet protocol (VoIP) largely displacing ...

The telephone never sleeps. Its ringing and beeping doesn’t let up, even when you’re short-staffed and three customers are waiting for you to ring up their sale. Under that kind of stress, who could ...

With small businesses continuing to emerge from the pandemic, it's time to start a search for the employee with the best printing. You may even find an amateur calligrapher amid your ranks. But your ...

This confusion plays out at the dinner table, but it also plays out in the workplace. Employees trespass against each other’s unwritten communication rules, stirring up confusion, annoyance, and ...

Between calling and video chatting and texting and DM’ing, communication these days has never been more convenient. We can take or make a call anywhere — at the gym, on the train, in the grocery store ...

LONDON (Reuters Life!) - Modern technology may have provided us with mobile phones and the convenience of instant communication, but it's also created a lot more ways to irritate or offend. Mobile ...

A higher education college is running training sessions for Gen Z students on phone confidence and etiquette for pupils who have 'telephobia'. Liz Baxter, careers advisor at Nottingham College, said ...