A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

With New Zealand passing the Plain Language Act, bidding farewell to inexplicable jargon and complex language from its bureaucracy, it’s time India considers passing similar legislation. Indian laws ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...