Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...

MORRISTOWN, N.J., April 22, 2025 /PRNewswire/ -- BCN, a leading managed network and technology solutions provider, today announced the launch of the BCN Cloud Voice Call Center. This secure, ...

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

Customer help desk management provider Zendesk on Monday unveiled Zendesk Voice, a new feature that lets customers set up cloud-based call centers for much less money than old-school call centers.

SAN RAMON, Calif., Sept. 29, 2025 /PRNewswire/ -- Blazeo Inc., a leader in omnichannel lead engagement, today announced the launch of Blazeo Voice AI, a breakthrough hybrid call center solution that ...

Call center employees have notoriously unpleasant jobs. They field questions from disgruntled customers all day long and can only respond with corporate-mandated jargon. Many expect AI will one day ...