Salesforce launched its first integrations with newly acquired Slack across its clouds and Customer 360. The effort is aimed at hybrid work and the "digital HQ" as well as resolving customer issues ...

Connected data and automation capabilities make companies more productive and efficient, without sacrificing customer experience Customer Data Platform integrates with Google for seamless first party ...

Salesforce CRM recently announced that it entered into an agreement with the audio company, Bose, to provide a complete product and software suite solution — Salesforce Customer 360. This will enable ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Salesforce has launched new data cloud, AI and automation capabilities to ...

Salesforce will finally make its customer data platform, Customer 360 Audiences, generally available in October. You’d be forgiven for thinking it was already in market. Salesforce first said it would ...

SAN FRANCISCO, Aug. 17, 2021 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced new innovations that combine the power of Slack and Salesforce so teams can stay ...

Salesforce today introduced Customer 360 innovations to its Marketing Cloud and Commerce Cloud that connect marketing, commerce, and service data on one platform. "A growing number of companies want ...

Salesforce is expanding its consumer data platform offering to healthcare and life sciences companies to support the shift to tech-enabled care delivery. Announced at this year’s Healthcare ...

Salesforce today at the start of its massive Dreamforce user conference in San Francisco released Agentforce 360 with advanced capabilities for building, deploying, and governing enterprise-grade ...

Salesforce officially threw its hat into the ring with the launch of a customer data platform (CDP) on Tuesday at its Connections conference in Chicago. Salesforce has been circling a CDP launch for ...