Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

Customers are experiencing a nationwide issue logging into their Spectrum TV app, a Spectrum customer service representative told The Enquirer Saturday afternoon. The issue began several days ago in ...

J.D. Power has named Spectrum Mobile as No. 1 in customer service among full-service mobile virtual network operators (MVNOs). The study measures the satisfaction of customers who had a customer-care ...