Next G is touted as the strongest of the Australian mobile networks, but after adding over a million mobile customers in the last year, some Telstra mobile customers have begun reporting a decline in ...

Telstra today revealed it was no longer losing consumer fixed broadband customers, reversing a trend of market share loss that had been stinging the customer over the past few years. In the first two ...

SYDNEY woman Charlotte was shocked to learn she was being pursued by Telstra’s debt collectors despite never being a customer. She was surprised for two reasons: because she didn’t have any ...

The vast majority of the records — some 75,448 — related to basic customer information, carriage service records, or basic pre-warrant checks, which are used to determine whether customers were still ...

Telstra customers have taken to social media to complain of dismally low speeds when connecting to Apple sites or using their devices to do something as simple as download an app from the App Store.