Funerals can be emotionally exhausting, so don't stress if you're feeling overwhelmed at the prospect of having to write individual thank you notes for the funeral flowers. You've got a lot on your ...

Frank Mischler of Mischler's Florist has written an estimated 15,000-20,000 thank you notes to customers over the past decade, earning their loyalty in an age of declining customer service.

In this digital age, a handwritten note may seem like a relic. But etiquette experts say they can be more powerful than ever. By Shivani Vora These days, checking your mailbox can be a disheartening ...

DEAR ERIC: My beautiful best friend/daughter passed away from breast cancer seven months ago. I was her caregiver for almost three years and am devastated by losing her. I have tried a couple times ...

Looking to show a bit of gratitude to someone who has helped you out? There are times when a standard thank-you note just won’t cut it, and in those instances, you’ll want to send a more elaborate ...

Q. Several of us in our office have either high school or college students graduating this year. We have had some interesting conversations about handwritten thank you notes and we would appreciate ...