Four years into a D.C. program in which nurses answer some 911 calls, officials say it's making a difference and saving thousands of people unnecessary trips to the emergency room. News4 got an inside ...

Washington, D.C., has one of the highest rates of 911 calls in the country, and 1 in 4 of them are not for real emergencies. They're for twisted ankles or coughs, rashes, that kind of thing. So D.C.

When a workplace injury occurs, employers with no medical training often must determine the severity of the injury and direct an employee to appropriate medical care. They may have to make on-the-spot ...

Several nurses employed by Volusia County government recently learned that they will lose their jobs at the end of March. The reason? The county is cutting its Nurse Triage program as of March 31 ...

The new E.R. triage shifts are meant for doctors to help speed up patient assessments and diagnostic work, and in some cases ...