Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s l ...

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Amazon.com Inc., one of the world’s largest e-commerce companies, has reached an agreement to settle a nationwide consumer class action lawsuit concerning its returns policies. The lawsuit, initially ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.

If you order something from Amazon and don't want it, the return process is pretty clear: Just get a return label and send that thing right back. But for Amazon Fresh, the online giant's ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

Amazon.com has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices ...