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North Carolina auditor releases new DMV audits

North Carolina's state auditor is calling for DMV reform to deal with long waits

Problems at North Carolina's beleaguered Division of Motor Vehicles could get worse if the state does not reform its structural and operational issues, according to a state audit of the agency. Why it matters: The state's DMV — which handles issues including driver's license renewals,

Yahoo · 2d

North Carolina DMV audit recommends reforms to reverse customer wait times, worker morale

Customers at North Carolina's Division of Motor Vehicles are waiting longer in lines that are often far away from home, while agency staffing fails to keep pace with the state's surging population, according to agency reviews that also recommend major reforms.

ABC11 on MSN · 2d

Drivers experience is 'worsening' at NC DMV North Carolina, state auditor's report says

Employees, per state audit staff, say they experience burnout, security risks, and inadequate training. The agency is also looking at 160 employment vacancies across North Carolina. The average salary is less than $50,000 per DMV examiner. Boliek is also considering looking at separating the DMV and the North Carolina Department of Transportation.

WNCT Greenville on MSN8h

State leaders debate solutions for NC DMV backlog issues

State leaders agree that a fix is needed to address the continued backlogs at North Carolina DMVs, but disagree on the ...

22hon MSN

NC Bill could help DMV backlog: Expands online renewals & REAL ID expiration dates

Pyrtle is backing a bill to help with the DMV backlog. The bill allows drivers who come in simply to get a REAL ID to change ...

DMV audit: Understaffed, overworked and underfunded. State auditor says relief ‘can happen quick’

North Carolina State Auditor Dave Boliek said creativity and innovation are needed to improve the customer experience at the NCDMV. The good news? “It can happen quick,” he said.

23h

Mobile IDs are coming to North Carolina

A Mobile ID is the digital equivalent of a physical driver’s license. It's already in use in more than a dozen states. The ...

Fast pass at the DMV? NC auditor suggests fixes to long waits

NORTH CAROLINA, USA — Today, North Carolina’s State Auditor, Dave Boliek, released a report showing average DMV visit times have climbed to 1 hour and 15 minutes—up 15% since 2019. And that doesn’t ...

Donuts, delays and dread: NC State coach's day at DMV highlights problems at agency

NC State men's basketball assistant coach Brandon Chambers chronicled his long day at the DMV on social media, just one day ...

3don MSN

Audit recommends separation of DMV, DOT as customer, employee experiences worsen

North Carolina State Auditor Dave Boliek laid out steps needed to improve the Department of Motor Vehicles on Aug. 4.

8don MSN

NC House approves bill to reduce trips people must make to the DMV

The bill approved by the House Wednesday is another attempt by lawmakers to reduce the DMV’s workload, by reducing trips to a ...

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