The Minneapolis-based retailer issued a new directive for in-store workers instructing them to smile and make eye contact ...

There have been self-inflicted wounds as well. Target's decision to roll back its DEI policies earlier this year has sparked ...

When a customer comes within four feet, staff are encouraged to ask if they need assistance or how their day is going.

Target Corp. is leaning into “Minnesota Nice.” The Minneapolis-based retailer has a new directive for store employees: If a shopper comes within 10 feet of you, then make sure ...

Target is joining companies such as Walmart and Disney, which use structured greeting guidelines for employees ...