With banks battling to embrace new forms of artificial intelligence, Commonwealth Bank of Australia is turning to one of the global hot spots for the emerging technology. CommBank has opened a tech ...

With traditional banks facing disruption from fintech firms and a customer base with a low tolerance for subpar digital experiences, the need to deliver a good customer experience has almost become an ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. Customers who use the CommBank app will soon be prompted with a request ...

WHAT YOU NEED TO KNOW: The Award: Commonwealth Bank won its fourth CHOICE Shonky Award — making it the most "shonky" company in the award's 20-year history. This year's award is for refusing to refund ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. In an Australian major bank first, customers can now easily use the ...

CommBank has launched a media network that opens up its physical and digital media channels to partners and advertisers – a first for the financial services sector. CommBank Connect will deliver ...

Commonwealth Bank of Australia (CommBank) has entered into a strategic partnership with OpenAI to explore cutting edge generative AI-enabled banking services for customers. This collaboration aims to ...

Commonwealth Bank of Australia (CommBank) today announced a national technology skills initiative to help Australia’s small businesses build AI, cybersecurity and digital capabilities to lift ...

Ranil Boteju will return to the Commonwealth Bank of Australia as its chief AI officer to advance the financial services firm ...

Destination NSW has partnered with CommBank iQ to harness de-identified transactional data from millions of consumer purchases across the state – unlocking powerful insights to support the growth of ...

If there was ever evidence that agile has a future within the enterprise well beyond software development, consider that the Commonwealth Bank’s chief evangelist for the methodology has a chemical ...

Commonwealth Bank customers will be able to withdraw cash from ATMs via the bank’s mobile application from next month. ‘Cardless cash’, an initiative CommBank claims is an Australian first, will allow ...