A review of Delta UX: The Truth About How Valuing Customer Experience Can Transform Your Business by Debbie Levitt and contributing authors: Angie Born, Tanya Netayavichitr Book Website Publisher: ...

Today, with the advance in mobile technology, virtual reality, and augmented reality, a student’s learning experience is not only limited to learning inside the classroom, but complemented, enhanced, ...

Considering multiple possibilities for your product direction? Evidence-based story mapping can be a powerful tool for understanding stakeholder opinions and informing prioritization ...

Lead effective and efficient design reviews in your organization. This method consists of three targeted rounds of reviews.

Older women in Southeast Asia have been learning to use technology to spread positivity during the COVID-19 pandemic. This article describes how older women have reached new target audiences and ...

Using an emotion chart to capture self-reported emotions can be more cost effective, unbiased, and accurate compared to agile biometric ...

Based on an analysis of current research, the framework presented can be used as a benchmarking or scoping tool in thinking about the design of assistive technologies that particularly consider older ...

With the rise of online educational programs, the UX industry may soon start emphasizing not only a candidate's experience, but also certification.

Research in a box, a kit mailed to participants, is cost-effective remote UX research methodology allowing Walgreens to collect feedback from geographically distributed team ...

Chinese culture is growing in the United States. According to Wikipedia, Chinese-Americans constitute the largest overseas Chinese community outside Asia and the third-largest such group in the ...

Designing nonprofit experiences can be quite different from designing retail or commercial experiences. Nonprofits aren’t selling a product or a service; they’re selling a cause and a set of values.

This article describes UX considerations and the interaction designer’s role in building artificial intelligence applications. Challenges, best practices, and examples of building chatbots are ...