ischool.berkeley.edu

Designing Service Systems by Bridging the 'Front Stage' and 'Back Stage'

Robert J. Glushko and Lindsay Tabas, "Designing Service Systems by Bridging the 'Front Stage' and 'Back Stage'". Information Systems and E-Business Management, Vol 7, No 4, pp 407-427, September 2009.
ischool.berkeley.edu

Seven Contexts for Service System Design

The Master of Information Management and Systems (MIMS) program educates information professionals to provide leadership for an information-driven world. The Master of Information and Data Science ...
GM Authority

2009 Corvette Racing Season

After confirming in 2008 that Corvette Racing would be joining the GT2 category, the team ran a limited season in 2009. The team started the season using the GT1 cars as they had decided that they ...
si.edu

Congressional Gold Medal, Women Airforce Service Pilots

Visit us in Washington, DC and Chantilly, VA to explore hundreds of the world’s most significant objects in aviation and space history. Free timed-entry passes are required for the Museum in DC.
Cars

Antelope Valley Chevrolet, Inc.

Shiela in service was amazing. She was very polite and knowledgeable and had me out of there very quickly. I recommend AV Chevrolet to anybody that needs service. I live in the San Fernando Valley and ...