Gartner predicts half of firms that cut customer service staff due to AI will rehire by 2027 as enterprises rebalance automation and human support.

Tipping has become quite a controversial topic, and Texas Roadhouse, in particular, is under fire for a shady practice.

The suit said Walmart would mislead drivers about their possible tips and would reduce their base pay, among other things.

As it had foreshadowed, the Australian Government has released an exposure draft of the Competition and Consumer Amendment ...

Reliable Hazardous Waste Disposal Solutions for Businesses in Orlando Longwood, United States - February 26, 2026 / ...

The Service Excellence Program reflects Dubai Chambers’ commitment to continuing its efforts to elevate business practices to ...

What was originally designed in the 1970s as a consumer protection mechanism is increasingly being used as a primary customer service channel. From the cardholder’s perspective, the shift is ...

GREENACRE, NSW - February 18, 2026 - PRESSADVANTAGE - Washco Persian Rug Washing, a Sydney-based specialist rug washing ...

The government has ordered two restaurants in Patna and Mumbai to refund mandatory service charges levied on customers. This action follows investigations revealing violations of consumer rights and ...

The corporate regulator claims millions saw ads promising up to 30% online discounts but tens of thousands later lost those savings after routine policy changes ...

According to the terms of the settlement agreement, $79 million (including sums already paid) will be used to pay drivers.

COUDICAR has issued an operational announcement confirming the formal structuring of its internal service procedures across its Montréal citycar rental operations. The update documents standardized ...