A common mistake in email marketing is using AI as a tactical shortcut without understanding customer needs and intent.

Long before it became the beige wallpaper of modern communication, “I hope this finds you well” was a standard part of letter-writing conventions. One Civil War soldier, for example, began a letter ...

Long before it became the beige wallpaper of modern communication, “I hope this finds you well” was a standard part of letter ...

I traded the static results of Flash Fill for dynamic formulas that update automatically.

Discover 7 hidden Gmail features—confidential mode, snooze, automation, advanced search, and smart compose—to streamline email management and dramatically improve productivity in 2026.

Fossify offers a cleaner experience than Google ...

I visited a person I love the other day who complimented my column a while back on the shooting of Renee Good by ICE. The ...

ChatGPT-style AI gives itself away by increasing in consistency, while human writing remains erratic throughout. The limited context window of most consumer-facing Large Language Models (LLMs) is one ...

If the advice you received was reflective of what needs to be in a modern-day job application, goodness help us all.

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Hiring bonuses are having a moment — thanks to a well-publicized recruitment push by the Department of Homeland Security (DHS ...