Alongside her role at Zomato, Gunjan Soni is a Member of the Management Board, Chief Operating Officer of Global Fashion ...

In an unusual event, a Hyderabad student received an incorrect food order from Zomato and was oddly instructed to "please ...

When Hyderabad-based woman Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, ...

Months after suspending its logistics business ‘Xtreme’ due to poor demand, foodtech major Zomato is now reportedly planning ...

A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know ...

Happy Tuesday! Customers favoured digital payments for this years ecommerce festive sales, especially credit instruments.

Ananya had a tough time getting to a human customer support agent at Zomato, thanks to the company's AI chatbot, Zia. Despite ...

Zomato's quick commerce platform Blinkit has introduced an easy returns feature, allowing customers to return or exchange ...

As per Zomato's annual report, the company had over 400,000 active monthly delivery partners in its food delivery operation.

In a bid to retain top talent amid intensifying competition in India’s burgeoning rapid delivery market, Zomato-owned Blinkit ...

India's quick commerce platforms like Zomato, Swiggy, Myntra, and BlinkIt are leveraging AI to enhance user experience, ...

Swiggy, which is looking to list by the end of this year, lags behind its listed peer Zomato in key metrics including growth, ...