DSS launched a new phone system meant to reduce wait times. Results are good so far, but some want quality assurances ...
Patients who queued for hours to get their dental care on the NHS were forced to pay for a hygienist appointment before being ...
A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...
A number of patients have spoken to the BBC claiming they were given an "ultimatum" - to pay £69 for the hygienist or be ...
Drivers looking for last minute Christmas presents at the Trafford Centre were hit by long delays following a crash on the M60. Two lanes of traffic were closed on the clockwise carriageway between ...
This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...
A bitter wind blows up Bow Street in Dublin’s North Inner City, buffeting the hundreds queuing outside the Capuchin Day Centre. It’s 6.30am but some have been here for half an hour already, waiting ...
From people waiting hours to donate blood to sharing food and a growing mountain of flowers: in the wake of the Bondi shooting, Sydneysiders have shown their true nature. As a community struggles to ...
Long queues developed in Dublin city centre today as the Capuchin Day Centre handed out tickets for its annual Christmas voucher scheme. Around 3,500 tickets are expected to be distributed over the ...
The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an influx of calls during the upcoming tax season. Melanie Serjak, an ...
Drivers are facing traffic chaos across a city centre this morning. Motorists across Canterbury are being plagued by several tailbacks heading into the centre. Temporary traffic lights in both ...
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