Walk in your customers’ shoes. When you do, you'll see what’s working well, what’s falling short and what simple changes could make a big difference.

After 69 years in business, Porter’s Shoe Repair has left a lasting impression on the Medina community and Mayor Dennis ...

The project is part of a growing chain of more than 2,500 workshops popping up around the world to help reduce rampant ...

The other shoe, a $40 million shoe, dropped with a thud Thursday when the new CEO of the city's housing authority told board members the eye-popping cost of renovating the beleaguered Crystal Towers ...

Boisvert’s Shoe Repair and Leather Goods announced on social media Monday that they will close, following a liquidation sale.

TikTok creator Louise (@tcllmezz) in Belarus has sparked a viral sensation with her unconventional heel-repair hack, using ...

According to Vito Loiola, he has saved more soles than the Vatican. As impressive a metric as that may be in the shoe repair ...

When Farajallah Shebib stepped off a boat in Halifax and followed his brother to Sydney, he started a family shoe repair business that has lasted five generations. Aaron Beswick spoke with the latest ...

Not ready to call it quits, and only a few blocks from home, Pohl offered to fix it — and the moment quickly went viral After ...