In 1982, Tommy Tutone had a smash hit with “867-5309/Jenny.” The song by the San Francisco-based power pop band led by Tommy Heath and Jim Keller appeared on the 1981 album Tommy Tutone 2 and peaked ...

Inbound phone support is an undervalued customer service tool. Here is how to turn phone support into a source of customer ...

The phone lines are open at Burger King headquarters. The fast-food chain is trying to turn its long-time fans into first-time callers by handing out the company president’s phone number. Tom Curtis, ...

SpaceX seems to be bulking up a little-known customer support phone line for Starlink, expanding it to “24/7” operations. The satellite internet system long handled customer support issues through ...

Nothing is set to expand its mid-segment range with the Phone 4a series. The company has already confirmed that there’s no flagship phone coming this year, and therefore more eyes are on the upcoming ...

Costco members know that an initial membership investment can yield dividends in savings and access, offering both the traditional bulk discounts of a membership club and exclusive savings on top ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Verizon’s integration of Google’s Gemini AI into its customer service chatbot has been met with heavy criticism from both customers and employees. Complaints range from poor issue handling and endless ...

Of all the startups that have come and gone, the personal finance company Klarna might be one of the best bellwethers for the finance industry overall. That’s not an exaggeration — after rolling out ...