Paul Tine takes over a Division of Motor Vehicles agency that is widely criticized for the long wait times and lack of appointments at driver’s license offices.

Paul Tine, the new DMV commissioner, says he met with lawmakers last week and says they’re receptive to providing money for more employees. But he says that’s just part of the changes needed ...

New DMV commissioner Paul Tine discusses his vision to transform North Carolina’s DMV, tackling long lines, poor service, and creating a better culture.

As temperatures soar to 100 degrees, Triangle residents are still braving long lines at the DMV despite new Saturday hours ...

DMV Commissioner Paul Tine greets LaKishia Bell, a drivers license examiner at the DMV East Raleigh office, on Friday, May 9, 2025. Kaitlin McKeown The News & Observer ...

Where the DMV has tried the new approach, including the check-in system, it’s been able to increase the number of customers it serves a day by 20%, Tine said.

This initiative follows efforts by DMV Commissioner Paul Tine to address the state's ongoing DMV challenges, exacerbated by population growth and staffing constraints.

Paul Tine, the new DMV commissioner, says he met with lawmakers last week and says they’re receptive to providing money for more employees. But he says that’s just part of the changes needed ...

New DMV commissioner Paul Tine discusses his vision to transform North Carolina’s DMV, tackling long lines, poor service, and creating a better culture.

New DMV commissioner Paul Tine discusses his vision to transform North Carolina’s DMV, tackling long lines, poor service, and creating a better culture.

New DMV commissioner Paul Tine discusses his vision to transform North Carolina’s DMV, tackling long lines, poor service, and creating a better culture.