The Stratus Service Portal provides easy access to self-help resources and case management tools when you need them. Our extensive Knowledge Base has thousands of articles to help you find the …

After you have consulted with your authorized Stratus service representative, and you have decided to force a VM to boot, perform the following procedure. In the examples, node0 is offline, node1 is the …

Stratus’® ftServer — complete with hardware, software and service — is an operationally simple platform that will keep your applications up and running with no downtime or data loss.

With ztC Edge systems running Stratus Redundant Linux (SRL) software, you need to download the MIBs if you are running SNMP. These downloads allow your SNMP network management software …

Back up a running VM to save a backup of the VM to a network-mounted folder or to a USB device. Backing up a VM on the ztC Edge system makes the VM image available for recovery on the same …

Stratus ztC Endurance provides continuous availability and ensures data integrity for mission-critical applications running at the edge, operations center, and data center.

ztC Edge / Stratus Redundant Linux (SRL) supports a variety of Windows and Linux guest operating systems. For specific information about an earlier version of SRL not listed here, please visit the …

If the ztC Edge system has Internet connectivity, upload the diagnostic file directly to the Stratus ztC Edge Customer Support web site by clicking Upload. If the upload succeeds, a message appears, …

Stratus’ extensive online knowledgebase is a repository that tracks events across the entire installed base of systems. This enables us to identify and take remedial action on trends and defects before …

Stratus offers a tailored support model to meet the unique requirements of your most critical business services. Our support professionals let your organization set the severity of situations when you …