ITSM Basics in ServiceNow | ServiceNow Admin Tutorial | Class 1
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YouTubeServiceNow Learning Community
ITSM Basics in ServiceNow | ServiceNow Admin Tutorial | Class 1
In ServiceNow Admin Class 1, you’ll build a strong foundation in ServiceNow Administration and IT Service Management (ITSM). This class introduces what ServiceNow is, how organizations use the platform for workflow automation, the relationship between ITIL and ITSM, ServiceNow modules and instances, and important administration concepts. You ...
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