Skill work: practical ways to improve your work skills

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Working harder is not always the same as working better. When you’re overwhelmed, it’s very easy to respond by simply doing more. Start earlier. Finish later. Skip lunch. Work at the weekend. Answer emails on holiday. Tell yourself it’ll calm down soon. Except… it doesn’t. If your workload is consistently unmanageable, working longer hours just hides the problem. And if you’re the leader, you might also be teaching your team that this is what “commitment” looks like. Sometimes the answer is to s

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